CONNECT Support
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Recent activity by CONNECT Support-
Create Clothing
Design the clothing that suits the game. Check the availability of the clothing before you start the design. Available Clothing Types Top + Bottom Top + Bottom + Outerwear ⚠️ You do not create the...
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Tax rate
Taxes are applied when the buyer is based in the United States, and the applicable tax rate may vary depending on the seller’s country. CountryWithholding RateAlbania30.00%Andorra30.00%Angola30.00%...
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Creating Button
ObjectiveCreate Button items by using CLO and Marvelous Designer software. Required & Recommended [Required] The mesh’s normal direction should be facing outwards. The point where the...
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Creating Hair
Objective Create ZACS content by using CLO software. (The 'Register Accessory' function, which registers accessory files (*.zacs), is only available in CLO and is not supported in Marvelous Desi...
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W-8BEN Tax Filing Instructions for Non-US Individual Sellers
Completing the W-8BEN: A Detailed Guide ● Individuals who are not U.S. citizens must complete the W-8BEN document. 1. Name of Individual who is the beneficial owner 2. Country of citizen...
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Payout Schedule
Payout in the following month ● Revenue from items sold between the 1st and last day of each month will be settled in the following month. ● Payout dates fall between the 15th and 30th of the f...
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Withdrawal of Service
Item revenue upon service withdrawal● When you withdraw from the service, posting and selling of all items will be discontinued.● If items previously sold by a seller who withdrew from the servi...
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Garment Tab
1) Polygon Optimization ObjectiveIn the Garment Tab, adjust the Poly Count of the garment to match the platform you intend to export it to. DetailsYou can manually input the desired Poly Count.It w...
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Uploading Items
Objective Upload your items on CONNECT. Upload Setting 1. UPLOAD ITEM Click the 'UPLOAD' button in the top-right corner of CONNECT. 2. Select the type of item to upload STORE GALLERY ...
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Step 3: Checklist
Once production is complete, please verify the following items. ✅ Unity Project CheckVerify there are no errors in Unity:[ ] No errors when importing Unity Package[ ] No error messages in Console w...