CONNECT Support
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Articles
Recent activity by CONNECT Support-
Withdrawal of Service
Item revenue upon service withdrawal● When you withdraw from the service, posting and selling of all items will be discontinued.● If items previously sold by a seller who withdrew from the servi...
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Garment Tab
1) Polygon Optimization ObjectiveIn the Garment Tab, adjust the Poly Count of the garment to match the platform you intend to export it to. DetailsYou can manually input the desired Poly Count.It w...
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Uploading Items
Objective Upload your items on CONNECT. Upload Setting 1. UPLOAD ITEM Click the 'UPLOAD' button in the top-right corner of CONNECT. 2. Select the type of item to upload STORE GALLERY ...
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Step 3: Checklist
Once production is complete, please verify the following items. ✅ Unity Project CheckVerify there are no errors in Unity:[ ] No errors when importing Unity Package[ ] No error messages in Console w...
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How the Referral Program Works - First Paid
Eligible ReferralsFriends who are registered but have never purchased a paid item. (Existing User, no paid purchases) Establishing a Referral RelationshipIt can also begin when a friend who is alr...
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Convert to Game-Ready Asset using Everywear
Before getting into EveryWear, please take the time to check the information below. What is EveryWear? Preparing and Starting EveryWear Garment Tab Material Tab 1. Optimizing the Garment’s Po...
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Creating Button hole
ObjectiveCreate Buttonhole items by using CLO and Marvelous Designer software. Required & Recommended [Required] The buttonhole file format must be *bth. The image of the buttonhole m...
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Creating Shoes
Objective Create shoes content by using CLO software. (The 'Register Accessory' function, which registers accessory files (*.zacs), is only available in CLO and is not supported in Marvelous Desig...
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Payout method
Payment through PayPal ● Revenue will be paid through the PayPal account you entered when filling out the Seller Info. Additional Guidance If there are issues with your PayPal account, payment...
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Data retention period
CLO‘s Utilization of CONNECT items ● Items uploaded on CONNECT can be used by CLO and its global affiliates for advertising, exhibitions, marketing, and other purposes. ● Items uploaded on CON...