Step 4: FAQ

CONNECT Support
Edited

📋 Basic Questions

Question: Where can I find the VRChat avatar/clothing/accessory creation guide?

Answer: https://creators.vrchat.com/avatars/

 

Question: How do I install Modular Avatar?

Answer: Please refer to the official Modular Avatar documentation: https://modular-avatar.nadena.dev/

 

Question: Where can I download Unity and VRChat SDK?

Answer:

Question: Must I use Unity version 2022.3.22f1?

Answer: Use a Unity version compatible with VRChat SDK 3.5.2+.

The latest version can be confirmed in the official VRChat documentation.

🔗 https://creators.vrchat.com/sdk/upgrade/current-unity-version/

 

Question: Can I use a different workflow?

Answer: Yes, but you must provide a detailed guide for buyers.

Requirements:

  • Step-by-step installation method
  • Include screenshots

  • FAQ and troubleshooting methods

     

🔧 Unity Package Related

Question: What if my Unity Package exceeds 1GB?

Answer: Adjust texture resolution or remove unnecessary files.

Main methods:

  • Reduce texture resolution (2048→1024)
  • Delete unused Blendshapes
  • Remove hidden polygons

  • Optimize materials

     

Question: Should I check 'Include dependencies' when exporting Unity Package?

Answer: Yes, you must check it. If unchecked, necessary Shaders or Materials may be missing.

 

📊 Polygon & Performance Rank

Question: What is the recommended polygon count for VRChat avatars?

Answer:

  • PC: 70,000 triangles or less (Good Rank standard)
  • Quest: 20,000 triangles or less (required)

⚠️ Exceeding 70,000 triangles will drop the rating to 'Very Poor'.

 

 💡Related Documentation

  • Performance Ranks (Official Documentation)

🔗 https://creators.vrchat.com/avatars/avatar-performance-ranking-system/

  • Avatar Optimization Tips (Official Documentation)

🔗 https://creators.vrchat.com/avatars/avatar-optimizing-tips/

 

Question: If Performance Rank is 'Very Poor', can I still sell it?

Answer: Yes, sales are permitted. It is common for popular avatars across various marketplaces to have a 'Very Poor' rating. While CONNECT does not impose restrictions based on Performance Rank, please note that buyers may prefer optimized avatars.

 

Question: Where can I check polygon count?

Answer: In Unity, check at VRChat SDK Control Panel → Avatar Stats.

 

🎨 Shader & Material

Question: My avatar/clothing displays in pink.

Answer: Shader is missing.

Solution:

  1. Import required Shaders (lilToon, Poiyomi, etc.) before importing Unity Package

  2. If Shader is already installed, reassign the Material

     

Question: My avatar/clothing displays in white.

Answer: Material is not applied.

Solution:

  1. Find the Material and assign it to the avatar's Mesh Renderer

  2. Or drag and drop the Material directly onto the avatar part

     

💨 PhysBone Related

Question: PhysBone doesn't work in-game.

Answer: Please check the following:

  1. Verify VRChat SDK is the latest version (update via VRChat Creator Companion)
  2. Verify PhysBone component is assigned to the correct bone

  3. Recheck after test upload to VRChat

     

Question: PhysBone Transform Count error occurs.

Answer: Too many PhysBones.

Solution:

  1. Delete unnecessary PhysBones
  2. Add End Bone to 'Ignore Transforms'
  3. PhysBone count limits:
    • PC: No limit (but consider performance)

    • Quest: Maximum 8 PhysBone components, 64 affected transforms

       

Question: Cannot set PhysBone on End Bone.

Answer: Error occurs if the end bone is branched.

Solution:

  • Add endpoint bone using Endpoint Position

     

📤 Upload & Sales

Question: How do I test upload to VRChat?

Answer: In Unity: VRChat SDK → Show Control Panel → Build & Test

 

Question: What files should I include in Unity Package?

Answer:

  • Required: Prefab, FBX, Textures, Materials, etc. - files used in item creation
  • Recommended: ReadMe.txt, usage guide

  • Optional: .blend, .psd (source files)